Features

One platform. Every service. Total control.

RunlyHQ replaces the disconnected tools slowing you down — with one unified system built for pet service operators.

Unified customer record

Every pet, every service, one profile. No more hunting across apps — grooming, scooping, walking, and training history all in one place.

Bookings & scheduling

Online booking, recurring visits, smart route optimization, and team calendars — all synced in real time.

Payments + autopay

Card on file, subscriptions, automatic invoicing, and tip collection built in. Get paid without chasing anyone.

Messaging

Two-way SMS and email, automated reminders, review requests, and bulk messaging — without leaving the platform.

Multi-brand switching

Operate multiple brands or DBAs from one login. Separate branding, pricing, customer bases, and reporting per brand.

Roles & permissions

Granular access for every role — owner, manager, groomer, scooper, walker, and contractor. Everyone sees exactly what they need.

Reporting & analytics

Real-time revenue, retention, technician performance, and cross-brand insights. Know your numbers without building spreadsheets.

Customer portal

A branded self-service portal where customers book, pay, update their pet's info, and manage their account.

Public booking pages

Shareable booking links per service with built-in lead capture. Turn your website into a booking machine.